Terms of Use

1. Acceptance of Terms

These Terms of Use govern your access to and use of the Kliplio mobile application (the "App") operated by Kliplio Ltd, a company incorporated in England and Wales with company number 17409696, whose registered office is at 90 Maritime House, Ocean Drive, Gillingham, Kent, ME7 1GT ("Company", "we", "us", or "our"). The App is currently available on iOS.

By downloading, installing, creating an account, or otherwise using the App, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the App.

2. Eligibility

You must be at least 13 years old to use the App. By using the App, you confirm that you are 13 or older. Users aged 13 to 17 may only use the App with the consent and involvement of a parent or guardian. If you are using the App on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.

3. Description of the Service

Kliplio is a personal content organisation tool that lets you save links to social media posts from Instagram and TikTok via the iOS share sheet, automatically extract spoken words, captions, and on-screen text using AI, organise saved posts into folders, and produce AI-generated Digests of your saved content. Supported post types include reels, carousels, and static image posts. We reserve the right to modify, suspend, or discontinue any feature at any time with reasonable notice where practicable.

4. Account Registration

To use the App you must create an account with a valid email and password, or by signing in with Apple or Google. You are responsible for keeping your login credentials confidential, all activity under your account, and notifying us immediately at hello@kliplio.com if you suspect unauthorised access. We reserve the right to suspend or terminate accounts that violate these Terms.

5. Your Content

5.1 Ownership

You retain ownership of the folder names, tags, and any other original content you create within the App ("Your Content"). By using the App, you grant us a limited, non-exclusive, royalty-free licence to store, process, and display Your Content solely to provide the service to you.

5.2 AI-Extracted Text

Kliplio's AI pipeline generates text extracted from third-party content automatically, and it may contain errors or omissions. We do not guarantee its accuracy, so verify important information against the original source. Extracted text is stored for your personal reference only; you must not publish, distribute, or commercialise extracted text derived from content you do not own or have rights to.

6. Third-Party Content and Platform Compliance

Kliplio saves links to content hosted on Instagram (Meta Platforms, Inc.) and TikTok (TikTok Ltd / ByteDance). Kliplio is an independent personal organiser and is not affiliated with, sponsored by, or endorsed by Meta or ByteDance. You are solely responsible for ensuring your use of the App complies with the terms of service, community guidelines, and IP policies of any platform you use alongside it. Kliplio is designed for personal, private use and does not enable public sharing, redistribution, or re-upload of third-party content. The original content always remains hosted on the source platform. We are not responsible if third-party content becomes unavailable after removal from the source platform.

7. Acceptable Use

You agree not to use the App to:

• Violate any applicable law
• Infringe third-party intellectual property rights
• Scrape or systematically extract content from third-party platforms in violation of their terms
• Attempt unauthorised access to our systems
• Transmit malware or harmful code
• Impersonate any person or entity
• Use the App commercially without our written consent
• Reverse engineer any part of the App

We may suspend or terminate accounts that breach these requirements.

8. Subscriptions, Credits, and Billing

8.1 Free and Paid Tiers

Kliplio offers a free tier with unlimited saves and 200 AI credits on signup (one-time, never resets, never expires). Free users may use their credits however they choose until exhausted. The paid subscriptions, the Monthly plan and the Annual plan, provide 1,000 credits every month, starting from the date you subscribe. Unused subscription credits do not roll over to the next month. Current pricing is shown in the App and at kliplio.com.

8.2 Credits

AI features, including reading posts and generating Digests, use credits. Credit costs per action are shown in the App. Top-up credits purchased separately are available to Monthly and Annual subscribers only and do not expire. Unused credits have no cash value and are not refundable.

8.3 In-App Purchase

Subscriptions and credit top-ups are processed exclusively through the Apple App Store. We do not collect or store your payment card information. Billing, processing, and refunds are governed by Apple's policies.

8.4 Subscription Management

Your subscription renews automatically at the end of each billing period unless cancelled beforehand via iOS Settings > [Your Name] > Subscriptions. Cancellation takes effect at the end of the current billing period.

8.5 Refunds

Refund requests are handled directly by Apple under their own policies. We are unable to process refunds directly.

9. Intellectual Property

The App, including its design, interface, trademarks, the trade name "Kliplio", logos, and underlying technology, are owned by or licensed to us and protected by UK and international IP law. Nothing in these Terms transfers any IP rights to you.

10. Disclaimer of Warranties

To the maximum extent permitted by law, the App is provided "as is" and "as available" without warranties of any kind. We do not warrant that the App will be uninterrupted or error-free, that extracted text will be accurate or complete, that any specific content will remain available on third-party platforms, or that the App will be free from harmful components. Nothing here excludes or limits liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded under English law. Your statutory rights as a consumer are not affected.

11. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claim relating to these Terms or your use of the App will not exceed the total amount you have paid us in subscription fees in the preceding 12 months, or £50, whichever is greater. We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or content.

12. Termination

You may stop using the App and delete your account at any time by emailing support@kliplio.com (deleting your account in the App is coming soon). We may suspend or terminate your account immediately if you breach these Terms, if required by law, or if we discontinue the App. Upon termination, we delete your personal data per our Privacy Policy; Sections 9, 10, 11, and 13 survive termination.

13. Governing Law and Disputes

These Terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the courts of England and Wales (consumers in Scotland or Northern Ireland may also bring proceedings in those jurisdictions). We will always try to resolve disputes informally first, so please contact hello@kliplio.com before any legal proceedings.

14. Changes to These Terms

We may revise these Terms from time to time. Material changes are notified via the App or by email at least 14 days before taking effect. Continued use after the effective date constitutes acceptance. If you do not agree with revised Terms, stop using the App and delete your account before they take effect.

15. General

These Terms together with the Privacy Policy are the entire agreement between you and us. If any provision is found unenforceable, it will be modified to the minimum extent necessary and the rest remains in force. Our failure to enforce any right is not a waiver of it. You may not assign your rights under these Terms without our written consent; we may assign ours at any time.